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If you want to speak to our team of experts, we’re available 7am–9pm Monday to Friday and 9am–4pm Saturday and Sunday via our livechat facility, or by completing this form.

You may also find information to assist you in our Help Centre. Or you can send us an email to [email protected]. We’d love to hear from you.

During business hours, the team will try to contact you within one hour of receiving your query. If they receive your request outside our business hours, they’ll read and action it as soon as possible on the next working day.

If you want information about AskMID, please visit the AskMID section of our Help Centre.

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Opening hours

Monday: 7am - 9pm
Tuesday: 7am - 9pm
Wednesday: 7am - 9pm
Thursday: 7am - 9pm
Friday: 7am - 9pm
Saturday: 9am - 4pm
Sunday: 9am - 4pm

Postal address

Tempcover Ltd
Admiral House
Harlington Way
Fleet
Hampshire
GU51 4BB

Useful contacts

If you’re an existing or prospective partner, please email: [email protected]

If you wish to make a complaint, please email:
[email protected]
Alternatively, you can submit a complaint via the EU Online Dispute Resolution portal at:
EU Online Dispute Resolution portal.


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