If you’re having trouble using our online ‘get a quote‘ option or have been unable to find the answer to any query you may have via our frequently asked temporary insurance questions section, then please do get in touch. Our helpful Tempcover staff will try their best to contact you as soon as they can to ensure that your question is answered as quickly as possible.
To contact us, please complete the form below. This mailbox is manned 5 days a week, 8.30am to 6.00pm. We will endeavour to reply to your email within an hour during these times. If an email is received after 6.00pm, on a Saturday, Sunday or on Bank Holidays, we will read and action it the next day.
We will always try to call you after receiving an email requesting a call back but if we can’t get in contact we’ll send a follow up email. If a call back request is received out of office hours, it will be actioned the next day.
If you’re a broker, please email broker.support@tc247.co.uk.
If you wish to make a complaint, please email complaints@tc247.co.uk
Alternatively you can submit a complaint via the EU Online Dispute Resolution portal at: EU Online Dispute Resolution portal.
Please note, some enquiries can only be dealt with during Head Office opening hours, which are Monday to Friday, 9am to 5.30pm.
You can also write to us at:
Tempcover Ltd
Admiral House
Harlington Way
Fleet
Hampshire
GU51 4BB