Contact us
If you want to speak to our team of experts, you can do this via our livechat facility, via WhatsApp (scan below), or by completing this form.
You may also find information to assist you in our Help Centre. Or you can send us an email to [email protected]. We’d love to hear from you.
During business hours, the team will try to contact you within one hour of receiving your query. If they receive your request outside our business hours, they'll read and action it as soon as possible on the next working day.
If you want information about AskMID, please visit the AskMID section of our Help Centre.
Opening hours
Monday: 7am - 9pm
Tuesday: 7am - 9pm
Wednesday: 7am - 9pm
Thursday 3 July: Closed
Friday: 7am - 9pm
Saturday: 9am - 5:30pm
Sunday: 9am - 5:30pm
Postal address
Admiral House
Harlington Way
Fleet
Hampshire
GU51 4BB
Useful contacts
If you're an existing or prospective partner, please email: [email protected]
If you wish to make a complaint, please email: [email protected]
Alternatively, you can submit a complaint via the EU Online Dispute Resolution portal at: EU Online Dispute Resolution portal.
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We also currently hold an ‘Excellent’ rating on Trustpilot with over 30,000 reviews.
