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Help Centre - Why can’t I get a refund?

Our short-term policies are non-refundable in line with the FCA Guidelines on short-term insurance policies. Once the Insurance is set up as per your request, all associated costs are paid to the MID, Insurer, and relevant agencies to organise this for you, and therefore will not be returned.

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The cover you need for the duration you want

Full cover, no impact

Get fully comprehensive cover on our standard short term policies - plus it won't affect your no claims discount

Hourly, daily, weekly

Choose the duration you want with 1-12 hour and 1-28 day cover available - don't pay for cover you don't need

All customised, nothing added

Customise your policy to suit your specific situation - get the policy you want and even choose the minute you want your policy to begin

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