Due to the short-term nature of our policies, we are unable to change a policy in the same way you would with an annual policy. This includes changing the vehicle registration, personal details, addresses, or anything else you’ve provided when getting a quote.
We try to make this as clear as possible when you get a quote including stating our “no changes, additions or refunds” clause to you before purchase so that you are aware and have agreed you understand this before proceeding to payment.
Sadly, there is no physical way for us to change any details on a policy once it’s paid for, regardless of whether it has started or not. If you have concerns over this and wish to enquire further, you can do so via the Contact Us page.
We also currently hold an ‘Excellent’ rating on Trustpilot with over 30,000 reveiws.
UK Business & Innovation Awards
Best Customer Service
Insurance Times Awards
B2C Marketing Campaign of the Year
British Insurance Awards
Brand Management Award
UK IT Industry Awards
Best User Engagement Project of the Year
UK Customer Experience Awards
Online Customer Experience Award
Insurance Times – Tech & Innovation Awards
Best Use of Technology for Customer Experience
UK Broker Awards
Customer Service Award
Digital Broker Award
UK Digital Experience Awards
Best Digital Team
Online User Experience Programme Award
UK Business Awards
Insurance/ Banking and Financial Services Award
After you’ve bought your policy, your documents will be emailed to you instantly so there’s no waiting around.
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