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Tempcover Help - is windscreen cover included

Help Centre


Is windscreen cover included?

Our short-term policies do not cover a sole claim for broken/damaged glass including the windscreen. Unlike annual insurance policies, we do not currently offer separate cover for windscreen damage that entitles you to a standalone windscreen cover. For more information on what is covered by your policy, please check your policy documents.

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Will I lose my No Claims Bonus?

Temporary insurance is not applicable for No Claims Bonus, so it shouldn’t affect your annual policy.

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What’s my policy excess?

You can review your excess by looking at your Policy Schedule which is part of the suite of documents we sent you at the time of purchase. If you can’t locate them, get in touch here. 

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Will I get a courtesy vehicle?

Please refer to your Policy Wording and Insurance Product Information for further details on what is included in your existing policy.

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Who do I contact about my claim?

For any claims related queries, contact our claims team on 0333 241 3392

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How do I make a claim?

When the worst happens, we’re here for you!

In order to report your claim, please call 0333 241 3392. Our dedicated claims handling team will explain everything you need to know about making a claim and guide you through the process step by step.

If the accident was not your fault, they’ll collect details of the claim, and if applicable, arrange repairs and a replacement vehicle so you’re back on the road in no time.

They can even help you reclaim uninsured losses such as your excess, and if you are injured during the accident, we will support you to claim for personal injury.

What to do immediately after the accident

  • Stop at the scene – remember it’s an offence not to stop
  • Turn on your hazard lights
  • Check that everyone in the vehicle is safe and if anyone is injured, call an ambulance
  • Keep calm and swap your details with the other parties involved
  • Remember to take lots of photos, showing the damage to each vehicle, the registration numbers, the position of the vehicles and any road markings or signage
  • Don’t apologise or admit responsibility at the scene or afterwards when speaking with the other party
  • Take the details of anyone who witnessed the accident too.


Call as soon as you can – especially if you need the vehicle to be recovered.

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The cover you need for the duration you want

Full cover,
no impact

Get fully comprehensive cover on our standard short term policies - plus it won't affect your no claims discount

Hourly, daily, weekly

Choose the duration you want with 1-12 hour and 1-28 day cover available - don't pay for cover you don't need

All customised, nothing added

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