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Claims must be reported as soon as reasonably possible and no later than 30 days from the date you have paid the excess under your motor insurance policy.

To claim your excess reduction reimbursement, you must provide evidence that you have paid the excess on your Tempcover insurance policy, or had the amount deducted from your settlement and submit this to Coplus who manage all claims on our behalf.

You can contact Coplus by phone: 0333 241 3392 or via email: [email protected] 

Make sure you quote ‘Motor Excess Reduction Protect’ in all communications with Coplus.

Once proof of payment has been received, they will send you up to the full amount of cover under this policy as stated in your Excess Reduction Policy Schedule.

For more information on the claims process, visit our claims page here.

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