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How do I make a complaint?

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We’re sorry to hear you’ve been dissatisfied with our products or services. If you need to make a complaint, you can do so by emailing, or you can write to us at:

Tempcover Ltd

2nd Floor Admiral House


GU51 4BB

Please be aware that we cannot dispute a decision made by an Insurer or Officer of the law.

Complaints may take 3 or more working days to be responded to, due to the investigation work taking place. Please ensure you provide all the information required, including quote or policy numbers, and your personal details such as name and address for the team to investigate it on your behalf.

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