Insurance Tips

What to do if you hit a car?

The penalties for not stopping after clipping a car

Ryan Barham

Ryan Barham

Last updated: 23/06/2026

What to do if you hit a car?

Anyone can be involved in a car accident or incident, but it’s important to know what to do in the aftermath - whether you’re at fault or not.

At the scene:

  • Stop, turn off the engine, switch on hazard lights
  • Check for injuries. Call 999 if needed, 101 if not
  • Don't admit fault or apologise.
  • Photograph both vehicles, damage, road conditions, and the wider scene.
  • Note the time, date, and exact location

Details to collect from the other driver:

  • Name and address
  • Phone number
  • Vehicle registration, make, model, and colour
  • Insurance provider (and policy number if available)
  • Name of registered keeper if different from driver

If the owner isn't present:

  • Leave a note with your name, address, and registration
  • Report to police within 24 hours (call 101 or visit a local station)

After you leave:

  • Notify your own insurer as soon as possible
  • Keep records of all communications, repair quotes, and costs
  • Following the below instructions can help you keep calm and know what to do, from both a legal and financial viewpoint.

This applies to every type of car accident, from scraping a car in a supermarket car park to hitting another vehicle on a busy road.

What should you do immediately after hitting a car?

The process is the same, no matter the severity of the accident or incident.

  • Stop the car - Failing to stop after an accident, no matter how minor and regardless of fault, is a criminal offence under Section 170 of the Road Traffic Act 1988. You should put your hazard lights on, pull over when it’s safe and switch off the engine.
  • Check for injuries - Make sure everyone involved is ok and safe from harm. If anyone is hurt, injured or the road is blocked, call 999. If there’s an injury but it’s not an emergency, call 101.
  • Don't apologise or admit fault at the scene - Admitting fault, even if you think you caused the accident, can affect how your insurer handles the claim and may increase your premiums. It can also be used against you if the situation is disputed later. Fault is determined by insurers and, where necessary, the courts - not at the roadside. Stay calm, be polite, and focus on exchanging details.
  • Take photographs of the vehicles involved - Before getting back in your car (if it’s driveable!), make sure you have taken photographs of both vehicles, the wider scene, road conditions, road markings and visible damage. This can help to resolve any future disputes.

What should you do if you hit a parked car with no witnesses?

We go back to Section 170 of the Road Traffic Act 1988: it’s a criminal offence to drive away if you have caused damage to another vehicle.

If you do, for example, clip a car in one of those oh-so-small car park spaces, you should either try to exchange details with the owner or report the incident to the police within 24 hours.

If you can’t talk to the other driver in person, leave them a note:

  • Leave a note in a visible place on the car you hit (most people go with under the windscreen wiper. This note should include your name, address, and vehicle registration number.
  • If you don’t have a pen and paper to hand, report the issue to a police station by calling 101 within 24 hours.
  • Take photographs of both vehicles, the damage and the surrounding area.

It’s recommended you leave both a note and contact the police on 101 to ensure the issue is accurately logged.

What about if there’s no visible damage?

While there is no strict legal obligation to leave details if you’re certain no damage has been caused, it’s important to note that damage to suspension or body work is not always visible. If a witness saw you hit the car and reports it, you could face prosecution. If there’s any doubt, leave a note.

What are the penalties for not stopping or reporting hitting a car?

  • Up to 10 penalty points on your licence
  • A fine of up to £5,000
  • Potential disqualification from driving
  • In serious cases, up to six months in prison

What details do you need to exchange?

If the other driver was present at the scene of the incident or accident, you should swap the following details:

  • Full name and home address
  • Phone number
  • Vehicle registration number
  • Make, model, and colour of the vehicle
  • Insurance provider name (and policy number if they have it)
  • Details of the registered keeper, if different from the driver

You could take photos of their documents rather than writing everything down. This way, it’s both faster and more accurate.

Do you have to give your insurance details?

Yes, you’re legally required to provide your name and address at the scene if there has been damage to a vehicle or injury to either party. The Association of British Insurers recommends sharing insurance details at the time as this can help speed up potential claims and show good faith.

Which insurer should you call?

You should always call your own insurer first, regardless of who was at fault. Most policies will require you to report any accident, even if it’s for information only. Failing to report an incident could invalidate a policy later on in the process.

If another driver was at fault, your insurer will pursue their insurer for costs on your behalf, You won’t have to deal with them directly.

Some drivers may agree to settle minor damage without involving insurers, as this can protect a no-claims discount. This can work but does have the potential risk of the other party changing their mind, refusing to pay or making a claim against you. If you go down this route, get everything in writing and keep records of the costs.

What should you do if someone has hit your car?

It can be frustrating and potentially heartbreaking to come back to your car and find it damaged - with no note or witness - but there are steps you can take to attempt to resolve the situation:

  • Gather evidence
  • Photograph the damage from multiple angles, including close-ups and wider shots showing the car's location
  • Note the time, date, and exact location
  • Look for witnesses (shoppers, pedestrians, businesses) and ask if anyone saw what happened
  • Look for CCTV cameras on nearby buildings, shops, or traffic lights. Note their locations and contact the owners or local council to request footage
  • Check if you have a dashcam with parking mode. This may have captured the incident while you were away from the car

You should report the incident to the police via 101. If the driver didn’t leave their details, it is a hit-and-run offence. You’ll then receive a crime reference number which you can pass over to the insurer when notifying them of the incident.

If the other driver can’t be traced, you might need to claim on your own policy. This could affect your no-claims discount and require you to pay your excess. Depending on the level of the damage, it might work out cheaper to get the vehicle repaired at a garage. Get some quotes before deciding on the best course of action.

What happens if the other driver is uninsured?

If you’ve been hit by an uninsured driver or one who can’t be traced, you can make a claim through the Motor Insurers’ Bureau (MIB), a not-for-profit organisation set up to help compensate victims of uninsured and hit-and-run drivers. To make an MIB claim, you should do the following:

  • Report the incident to the police and note down the crime reference number
  • Provide evidence the other driver caused the accident (dashcam footage, witness statements, or CCTV)
  • Make your claim via the MIB website

Please note that MIB claims are subject to a £300 excess. If you were partly at fault, your compensation could be reduced or rejected.

What happens if the incident happens when I’m borrowing somebody else’s car?

If you are driving somebody else’s car and are involved in an accident, it’s likely that any claim will go against the car owner’s insurance policy, not your own. This means it will be their no claims discount that is affected.

Take out temporary car insurance to protect the driver’s no claims discount. Available from 1 hour to 28 days, it can be sorted in minutes - so you can get moving with complete peace of mind.

Sources

https://www.brake.org.uk/get-involved/take-action/mybrake/knowledge-centre/roadmap-to-safe-and-healthy-journeys/know-what-to-do-if-you-breakdown-or-crash

https://www.citizensadvice.org.uk/consumer/insurance/types-of-insurance/vehicle-insurance/vehicle-insurance-making-a-claim-if-you-re-in-an-accident/

https://www.abi.org.uk/products-and-issues/choosing-the-right-insurance/motor-insurance/what-to-do-if-youve-had-a-car-accident/

https://www.gov.uk/vehicle-insurance/if-youre-in-an-accident

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